Value Hearing: A Heartfelt Farewell and Our Vision for Your Hearing Care Future
Dear Valued Clients and Visitors,
After 15 years of dedicated service to the Australian hearing care community, Value Hearing has made the difficult decision to close its doors. While we've tried to minimize the impact on all involved, we acknowledge that this closure has unintentionally affected several individuals and companies. We sincerely apologize to anyone who has been financially or otherwise impacted by this outcome. We are committed to working closely with the liquidator to assist wherever possible.
The liquidator's details for any valid claims are:
Robson Cotter Insolvency Group
Contact: Arian Zhan
Email: az@rcinsol.com.au
Website: www.rcinsol.com.au
Phone: (07) 3270 8500
Our Final Commitment to Your Care
As we prepare to enter voluntary liquidation, we've taken these important steps to ensure our clients continue to receive exceptional care:
- We've partnered with respected independent hearing clinics in key locations:
- These clinics will honor all existing aftercare agreements.
- We've personally facilitated smooth transitions for our clients.
- Our partners share core values closely aligned with our own, ensuring you'll feel right at home.
Please click on each clinic's link to learn more about them.
The Crucial Role of Independent Hearing Care Providers
As we bid farewell, we want to emphasize our most important lesson: Independent hearing care providers should be your first choice for hearing health.
Why choose an independent provider?
- Personalised Care: Focus on you as an individual, not just a number.
- Diverse Solutions: Access to a wide range of hearing aid brands and technologies, not limited to white-label products.
- Expertise: Highly skilled professionals who stay updated with the latest advancements.
- Community Focus: Local providers who genuinely care about their community's hearing health.
- Tailored Processes: Customised care plans instead of one-size-fits-all approaches.
The Reality of the Hearing Care Market
It's crucial to understand the current landscape of hearing care in Australia:
- Independent hearing care clinics are mostly small businesses, making up only about 13% of the Australian hearing care market.
- Their larger competitors are often multinationals primarily focused on the bottom line, although there may be exceptions.
- With independent clinics, the owner is typically a hearing care provider first. They prioritise your care and outcomes over profits.
- Independent providers need your support, as they don't have the massive marketing budgets of their larger, often manufacturer-owned or multi-national competitors.
By choosing an independent provider, you're not just getting personalised care – you're supporting local businesses that truly put your hearing health first.
Your Next Steps in Hearing Care
- Choose Independent: Make independent hearing care providers your first choice.
- Find a Local Provider: Use our guide to identify a trusted independent clinic near you.
- Get Informed: Download our free e-book, "The Australian Hearing Aid Buyers Companion," to empower your hearing care decisions.
Download Your Free E-book
Get your copy of "The Australian Hearing Aid Buyers Companion" - a comprehensive guide to help you make informed decisions about your hearing health.
Download Your Free E-book Here (PDF)
A Lasting Legacy
While Value Hearing may be closing, our mission lives on through the independent hearing care community. We urge you to support these dedicated professionals who truly put your needs first. Your choice to use an independent provider helps maintain diversity and client-focused care in the hearing health industry.
Thank you for being part of our journey. We're confident that with the right independent provider, your hearing health is in excellent hands.
Wishing you the best in your hearing health journey,
Christo Fourie (Audiologist)
Founder, Value Hearing
