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It's a great question.
The answer is simple: you can trust Value Hearing because you are at the centre of everything we do.
And here are a few specifics to explain why we’re different to other providers.
Information
Before you come to see Value Hearing, you can read lots of useful information on our website before attending your appointment.
This gives you a clear understanding about hearing and how hearing aids work. Value Hearing founder, Christo Fourie has written a book designed to empower you as a consumer. We have a YouTube channel with information about hearing, hearing loss and hearing aids.
You can also book a no-cost, no-obligation free phone call with us to have your questions answered before booking an appointment.
Comprehensive Testing
Our 90 minute hearing assessment gives you time to develop a rapport with your clinician and to have answers on the spot.
It also gives us the opportunity to do more comprehensive testing with you.
You may not know this, but an audiogram is one half of the hearing equation. You need to know how well you can hear in noise, not just in quiet; that’s why we have speech-in-noise testing as standard.
Not every company offers speech-in-noise testing. This means you could be paying much more for technology you don't need.
100% Aussie. 100% Independent.
Value Hearing is not owned by a manufacturer. We are 100% independent and 100% Australian owned. That means our clinicians are free to recommend any hearing aid available in the Australian market.
And that recommendation is based on your specific hearing loss, not sales pressure.
Our measure of success is seeing you receive maximum benefit by wearing your hearing aids all day, every day, with complete comfort.
100% On-going Care
We offer on-going support including active recall clean and checks, and full servicing of your hearing aids ahead of the warranty expiring. Depending on the make and model of your aids, we can also do remote adjustments from the comfort of your home.
Value Hearing also helps you on your journey with regularly updated blog posts, videos and newsletters.
We've been around for more than a decade
Value Hearing has been around for many years and we're delighted to see our original clients return to experience the latest technology in hearing aids.
And we don't like to boast, but our Google reviews do speak for themselves.
Our pricing is fair
We don't necessarily aim to be the cheapest but we often find that we are - sometimes by thousands of dollars on the very same make and model of hearing aid!
We offer you a fair price right from the outset. If other providers offer to price match, you might wonder why they didn't give you a good price to start with.
They are just some of the reasons why you can trust Value Hearing on your hearing loss journey.
