VIC – Melbourne

Office Details

Address: Regus Serviced Offices, Level 19, 180 Lonsdale Street, Melbourne VIC
Phone: 1800 157 429

Trading Hours

By Appointment Only
Monday 9am - 5pm
Tuesday 9am- 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

About Office

Our Melbourne Hearing Centre

Value Hearing is a specialist hearing and audiology clinic located in Melbourne, and is conveniently located one block away from Melbourne’s Central Station and close to the famous Chinatown district.

We perform one of the most comprehensive hearing assessments in the industry. This allows us to identify any hearing problems that you may have and provide the most relevant treatment right from your initial visit.

We also stock a large range of hearing aid brands, makes and models. We do not stock out of date hearing aid models or hearing aids that are considered low quality.

Following a hearing assessment, our experienced in-house audiologist will take the time to find the perfect hearing solution to fit your needs.

Our skilled audiologist takes many factors into account when prescribing your hearing aid options including your level of hearing loss, budget, personal needs and lifestyle. We will even custom fit your hearing aids for you and provide you with knowledge and education about your ears, your personal hearing condition and answer every question that you may have along the way.

Our expert staff provide the highest level of hearing knowledge, exceptional customer care, top quality ethical hearing aids and an ongoing aftercare program that is far more complete than that of our competitors.

When you choose to come to our Value Hearing Melbourne clinic, you’ll receive:

  • Lower prices.
  • 3 Years of clinical support.
  • 3 Years of battery supply.
  • Unlimited follow up appointments within the first 60 days of your hearing aid fitting.

You won’t find better value anywhere else – we want to improve your hearing and enrich your life as best as we can.

Visit our Melbourne clinic for a no-obligation, completely free hearing aid discussion appointment. There is no catch, simply great value brought to you by our caring, innovative and expert Audiologist. At Value Hearing we aim to offer you the most appropriate services and beneficial treatment.

Call now on 1800 157 429 or click here to book an appointment.

Customer Reviews

A very comprehensive and well explained experience. The aids are very cost competitive, I save 33% on a previous quote for the same hearing aids. These people are very good.
Bonz I
Bonz I
21:48 15 Nov 16
Good value product, agnostic approach with easy to reference comparison tables... warm customer service, good technical advice and support. Highly recommended.
C Liew
C Liew
10:16 23 Sep 16
Michael was thoroughly professional and helped me out in picking -what suits me best among a choice of hearing aids.
Warren Chang
Warren Chang
08:09 09 Dec 16
Very good service and best prices.
ALBERTO PIAZZA SHOES
ALBERTO PIAZZA SHOES
04:31 20 Jan 17
I would like to thank all at Value Hearing for your professional and attentive service. I cannot speak highly enough for your help and support in providing me with the solution to my hearing problem.I will not hesitate to recommend your excellent service to anyone needing help.
Ken Armstrong
Ken Armstrong
00:42 11 Jan 16
Fantastic service, appointment on time, completed hearing assessment and fit of new hearing aids. Excellent value and provided recommendations for new ear moulds.
Ryan W
Ryan W
10:01 06 Aug 17
Fantastic customer service and the best deals I could find anywhere. I have no hesitation in recommending Value Hearing. I've been to a few places and Value Hearing are the most professional and competent I have found.
Philip Trouse
Philip Trouse
02:14 05 Nov 17
A very welcoming, knowledgable Audiologist who helped advised and demonstrated the selection of the right hearing aids I was interested in and the right one to suit my needs, also with regular ongoing visits and if I require any further help or advice, Value. Hearing are only a phone call,txt or email away. I'm thoroughly satisfied.
Thomas Butten
Thomas Butten
07:29 07 Mar 18
They know their work, good prices very good after sales service and advise.Hard to find company like this to combine all above.I would recomend them to anyone.I would continue to deal with them and i would be buying my next hearing aids from Value hearing when needed.
george laz
george laz
08:32 07 Mar 18
Very pleased with Cristoe and staff. Very detailed efficient, testing, smaller hearing aids, cheaper than previous supplier and well organised follow up. Central city office easy to find. I am though waiting to ditch batteries and have over night charging. The universe will provide?
Carol Oliver
Carol Oliver
21:43 07 Mar 18
great customer service.After numerous trials they where unable to provide a unit that meet their high standards for my situation . We are continuing to find a solution and I have been fully refunded in the meantime.Would recommend them to any one.What they state is what you get with very high standards. They have gone beyond a level of service I would expect to try and find a solution for me.Great service grest value tell it as it is.
Richard Laughton
Richard Laughton
19:25 07 Mar 18
Very lovely staff. Went along a bit tentatively, but everything was explained well and I quickly relaxed. Christo grasped my hearing wants/needs quickly and, perhaps best of all, there was no apparent sales pressure and NO upselling. In fact, Christo DOWNsold me on gadgets I asked about! Provided excellent hearing solutions and even came within my (meagre) budget. Oh, and there's good after-sales service too. Recommended.
Gee Eff
Gee Eff
07:20 08 Mar 18
My hearing test was comfortable and informative and the results matched my own expectations. Lowish cost hearing aids were recommended as suitable for me, even though I was quite prepared to pay considerably more. My audiologist was calm, reassuring and informative and happy to respond to my questions/suggestions. He outlined the time-frame for fitting and adjusting the devices and costs were clearly stated. I have been very happy with my purchase and pleased that I did not insist on the re-chargeable model that was considerably more expensive. Changing the batteries is not the problem I expected it might be. I have found the service from Value Hearing excellent and when the cable between the behind the ear and in the ear parts broke, I had a replacement from Queensland the next morning, together with an informative video on how to put it together. The only aspect that might have been better was a clearer overview about cleaning and maintaining the devices in the longer term.
Keith Pigdon
Keith Pigdon
02:55 27 Mar 18
Many thanks to Value Hearing for their valuable advice and services. The hearing aids recommended by them not only of value buy but of good quality too. Bravo!
Pohleong Fong
Pohleong Fong
07:55 06 May 18
Georgia Cambridge of the Melbourne Office is efficient, attentive and sympathetic to my specific requirement/ During the hearing test, the consultation and recommendation in regards to the specific hearing aid that I require is satisfactory. The fitting and tuning of the hearing aid was handled professionally and proficiently. I have not problem recommending her service to my friends and relatives who may need similar services in the future.
William Yipp
William Yipp
11:57 06 May 18
Very comprehensive testing and clear explanation of the results in a friendly but professional environment. Very price competitive and independent of any manufacturer.
Jeff Garrioch
Jeff Garrioch
01:47 08 May 18
I have enjoyed very good service over the last three years. Recently when one of my hearing aids became un-serviceable, the team at Varsity Lakes were able to express post me a replacement receiver which along with an emailed link for video instructions, had me back up and running inside 24 hours without leaving home. This I consider truly excellent service.
John Wright
John Wright
04:37 10 May 18
I am in the early stages of evaluating my hearing with Value Hearing in Melbourne. I had my assessment with Georgina last week & am looking forward to receiving my aids 20th June. I look forward to completing this review then & telling how good things are with the new devices 🙂
David Whitt
David Whitt
01:10 10 Jun 18
Was surprised with good and easy parking underneath with pleasant consultation and as always now a days surprised with the technology that go into checking your hearing. Being able to see within your ear and the health of your ear drum is critical for your ear health and very well explained and a good mix of communications.
Jason Moore
Jason Moore
20:20 17 Jun 18
Very happy with the experience. Everything was explained to me clearly and the testing process was very thorough. I was pleasantly surprised to learn that my hearing loss does not require the most expensive aides and can be easily addressed with an affordable yet high quality model. Highly recommend.
Penelope Waites
Penelope Waites
00:19 21 Jun 18
The service was superb, expert technical advice with a detailed approach to make sure the hearing aids were set up exactly right. A very friendly practitioner who made me feel welcome and that I was being listened to.
Esther Hughes
Esther Hughes
05:26 24 Jun 18
It was a great relief to find Value Hearing after doing some research and trying three other audiologist/hearing-aid places. [Its a jungle out there!] The testing was by far the most competent and thorough. No one else did a proper simulation of a noisy cross-talking environment. I had a real choice of hearing aids in my price-range and was impressed with the care that the selected one was fitted, programmed and explained.
Paul Grant
Paul Grant
00:28 25 Jul 18
If you are a self-funded retiree who has to fork out all the cost of your hearing aids (no government support) these people give excellent value at far less cost than one of those walk-in "Free hearing Test" places in most shopping strips. Good service and after-sales service. Recommended.
kaye chen
kaye chen
22:13 25 Sep 18
Very friendly and helpful.Always quick and easy to communicate with Christo and his teamFocus on customer requirementsAnswered all questions even the ones I wasn't sure to ask..lolKeeps me up to date with news and new technology Highly recommended ????
Russel Icely
Russel Icely
05:56 13 Oct 18
Cant rate these guys high enough. Not only great value when purchasing the hearing aids - they don't over sell and recommend what you need for your hearing loss, but also the after service is fantastic. I've had mine for nearly two years and cant fault the level of service that I have received.
Sam Torre
Sam Torre
23:18 23 Oct 18
Wonderful caring informative... Personal... More than I could have ever hoped for... Georgia is an amazing example of a caring human... Not to mention the best audiologist in Melbourne... Thanks Georgia you made me feel so normal and so comfortable in what was a foreign and new territory for me... So wonderful to be able to hear everything... Heartfelt thanks.... Oh not to mention the fantastic prices on all hearing aides... Value hearing beat all other competitors.... Thank you so blessed
Ma S
Ma S
12:05 21 Nov 18
Good service, good product and excellent value. I love my hearing aids.
Kaye and Lee Chenoweth
Kaye and Lee Chenoweth
05:09 28 Nov 18
Best service and price . Friendly patient and expert service
Martine Chadwick
Martine Chadwick
21:43 07 Feb 19
Amazing service. Recommend a mid range product instead of the higher end products that others have recommended. The hearing aid they recommended (Phonak Marvel M-50) is amazing and I have zero complaints. The price they charge and follow up service is very hard to compete with. Thanks to Georgia, Melbourne Audiologist, for all your help!!
Graeme Smith
Graeme Smith
00:33 21 Feb 19
Georgia was great. Very professional. Tests were good and product information thorough. Did not feel pressured to sign up and happy with my choice . Very good after sales service as well. Highly recommend. I had also seen three other providers before making this choice.
Ray Pereira
Ray Pereira
22:20 03 Mar 19
Fantastic customer service, very professional and will highly recommend value hearing. Very very happy and I felt very comfortable.
Nella Balakas
Nella Balakas
23:02 26 Mar 19
Georgia was terrific.The hearing test was excellant with an extra test with background voices and noises. She was extremely professional and made choices of hearing aids easy. In fact my amazing Phonak hearing aids were $7000 less than another hearing group.I have used my hearing aids all day every since I received them.Totally changed my hearing ability and environment. I can sincerely express my appreciation for their services, help and professionalism. David
David Silcock
David Silcock
08:36 03 Jun 19
I took my Mum who is 86yrs for a hearing test knowing she was well overdue for a hearing aid. We had Georgia look after us and she could not have been any kinder, patient, accomodating, she went above & beyond. We have been absolutely delighted with Value Hearing and would recommend them to everyone & anyone
Angie URSIC
Angie URSIC
10:21 22 Jun 19
Great customer service , Georgia was amazing , very well versed , explained in detail , what I will need , hope that the hearing aid works as well as Georgia is running the clinic
Ludwig Zehetner
Ludwig Zehetner
20:03 24 Jul 19
As a physiotherapist I have professional standards that I expect/hope other colleagues measure up to. Mr. Lawson was very professional, thorough and informative. The whole experience was great and enriching exactly what I was hoping. I would certainly advise my friends and family to see Mr. Lawson if/when they have problems with hearing/hearing aids.
Sahar Beheiry
Sahar Beheiry
11:23 07 Sep 19
Lawson was very thorough. He talked me through the whole process as we went. He explained the results to me so I could understand what they meant. He showed me videos to illustrate how the hearing process works. At the end I was very clear on what took place, and what the results of the test showed. Most importantly, he didn't try to sell me hearing aids that I don't need. I would have absolutely no hesitation in recommending Value Hearing to family and friends, knowing that they would get a fair and honest assessment, without pressure to buy hearing aids they don't need.
Geoff Hovenden
Geoff Hovenden
06:13 07 Sep 19

Our Location

Our Melbourne Office is now located Level 19, 180 Lonsdale Street, Melbourne CBD. It is within walking distance of Melbourne Central Station and has paid parking in the building. View detailed instructions on getting there.

When you enter the ground floor of the building from street level, take the elevators to the left of the entrance. When on level 19, exit the lift and walk straight through the glass doors until you reach the Regus reception. On level 19, you will be greeted by general Regus reception staff that will assist you.

Please note that the level lifts only operate to level 19 from 8:30 am sharp.

More About Our Melbourne Hearing Centre

Value Hearing is an independent hearing centre that operates many clinics across over Australia providing life changing hearing solutions.

It isn’t just about our low hearing aid prices. We are very proud of our lower prices, especially for the high quality hearing aids that we stock and the value that we add to our service.

We want to provide and fit you with a top quality and customised hearing solution that will offer you true value and enhance your quality of life, whilst still being reasonably priced.

Huge Range Of Hearing Aids

We are a privately owned hearing aid retailer and specialist audiology clinic. We can select a hearing aid solution that is customised specifically for your needs and your level of hearing loss. We don’t upsell – we just want you to get the solution that is right for you.

We stock and sell a diverse range of hearing aids across various brands and types of hearing aid. At Value Hearing, we give you more choices in order to suit your individual needs. Many of our competitors are limited in the hearing aids that they offer which can be restricting and often results in customers not getting the best possible hearing solution.

Let Us Help

We want to change your life for the better and provide the best support that we can.

Call now on 1800 157 429 or use the booking schedule below to book in at our Melbourne hearing clinic.

A very comprehensive and well explained experience. The aids are very cost competitive, I save 33% on a previous quote for the same hearing aids. These people are very good.
Bonz I
Bonz I
21:48 15 Nov 16
Good value product, agnostic approach with easy to reference comparison tables... warm customer service, good technical advice and support. Highly recommended.
C Liew
C Liew
10:16 23 Sep 16
Michael was thoroughly professional and helped me out in picking -what suits me best among a choice of hearing aids.
Warren Chang
Warren Chang
08:09 09 Dec 16
Very good service and best prices.
ALBERTO PIAZZA SHOES
ALBERTO PIAZZA SHOES
04:31 20 Jan 17
I would like to thank all at Value Hearing for your professional and attentive service. I cannot speak highly enough for your help and support in providing me with the solution to my hearing problem.I will not hesitate to recommend your excellent service to anyone needing help.
Ken Armstrong
Ken Armstrong
00:42 11 Jan 16
Fantastic service, appointment on time, completed hearing assessment and fit of new hearing aids. Excellent value and provided recommendations for new ear moulds.
Ryan W
Ryan W
10:01 06 Aug 17
Fantastic customer service and the best deals I could find anywhere. I have no hesitation in recommending Value Hearing. I've been to a few places and Value Hearing are the most professional and competent I have found.
Philip Trouse
Philip Trouse
02:14 05 Nov 17
A very welcoming, knowledgable Audiologist who helped advised and demonstrated the selection of the right hearing aids I was interested in and the right one to suit my needs, also with regular ongoing visits and if I require any further help or advice, Value. Hearing are only a phone call,txt or email away. I'm thoroughly satisfied.
Thomas Butten
Thomas Butten
07:29 07 Mar 18
They know their work, good prices very good after sales service and advise.Hard to find company like this to combine all above.I would recomend them to anyone.I would continue to deal with them and i would be buying my next hearing aids from Value hearing when needed.
george laz
george laz
08:32 07 Mar 18
Very pleased with Cristoe and staff. Very detailed efficient, testing, smaller hearing aids, cheaper than previous supplier and well organised follow up. Central city office easy to find. I am though waiting to ditch batteries and have over night charging. The universe will provide?
Carol Oliver
Carol Oliver
21:43 07 Mar 18
great customer service.After numerous trials they where unable to provide a unit that meet their high standards for my situation . We are continuing to find a solution and I have been fully refunded in the meantime.Would recommend them to any one.What they state is what you get with very high standards. They have gone beyond a level of service I would expect to try and find a solution for me.Great service grest value tell it as it is.
Richard Laughton
Richard Laughton
19:25 07 Mar 18
Very lovely staff. Went along a bit tentatively, but everything was explained well and I quickly relaxed. Christo grasped my hearing wants/needs quickly and, perhaps best of all, there was no apparent sales pressure and NO upselling. In fact, Christo DOWNsold me on gadgets I asked about! Provided excellent hearing solutions and even came within my (meagre) budget. Oh, and there's good after-sales service too. Recommended.
Gee Eff
Gee Eff
07:20 08 Mar 18
My hearing test was comfortable and informative and the results matched my own expectations. Lowish cost hearing aids were recommended as suitable for me, even though I was quite prepared to pay considerably more. My audiologist was calm, reassuring and informative and happy to respond to my questions/suggestions. He outlined the time-frame for fitting and adjusting the devices and costs were clearly stated. I have been very happy with my purchase and pleased that I did not insist on the re-chargeable model that was considerably more expensive. Changing the batteries is not the problem I expected it might be. I have found the service from Value Hearing excellent and when the cable between the behind the ear and in the ear parts broke, I had a replacement from Queensland the next morning, together with an informative video on how to put it together. The only aspect that might have been better was a clearer overview about cleaning and maintaining the devices in the longer term.
Keith Pigdon
Keith Pigdon
02:55 27 Mar 18
Many thanks to Value Hearing for their valuable advice and services. The hearing aids recommended by them not only of value buy but of good quality too. Bravo!
Pohleong Fong
Pohleong Fong
07:55 06 May 18
Georgia Cambridge of the Melbourne Office is efficient, attentive and sympathetic to my specific requirement/ During the hearing test, the consultation and recommendation in regards to the specific hearing aid that I require is satisfactory. The fitting and tuning of the hearing aid was handled professionally and proficiently. I have not problem recommending her service to my friends and relatives who may need similar services in the future.
William Yipp
William Yipp
11:57 06 May 18
Very comprehensive testing and clear explanation of the results in a friendly but professional environment. Very price competitive and independent of any manufacturer.
Jeff Garrioch
Jeff Garrioch
01:47 08 May 18
I have enjoyed very good service over the last three years. Recently when one of my hearing aids became un-serviceable, the team at Varsity Lakes were able to express post me a replacement receiver which along with an emailed link for video instructions, had me back up and running inside 24 hours without leaving home. This I consider truly excellent service.
John Wright
John Wright
04:37 10 May 18
I am in the early stages of evaluating my hearing with Value Hearing in Melbourne. I had my assessment with Georgina last week & am looking forward to receiving my aids 20th June. I look forward to completing this review then & telling how good things are with the new devices 🙂
David Whitt
David Whitt
01:10 10 Jun 18
Was surprised with good and easy parking underneath with pleasant consultation and as always now a days surprised with the technology that go into checking your hearing. Being able to see within your ear and the health of your ear drum is critical for your ear health and very well explained and a good mix of communications.
Jason Moore
Jason Moore
20:20 17 Jun 18
Very happy with the experience. Everything was explained to me clearly and the testing process was very thorough. I was pleasantly surprised to learn that my hearing loss does not require the most expensive aides and can be easily addressed with an affordable yet high quality model. Highly recommend.
Penelope Waites
Penelope Waites
00:19 21 Jun 18
The service was superb, expert technical advice with a detailed approach to make sure the hearing aids were set up exactly right. A very friendly practitioner who made me feel welcome and that I was being listened to.
Esther Hughes
Esther Hughes
05:26 24 Jun 18
It was a great relief to find Value Hearing after doing some research and trying three other audiologist/hearing-aid places. [Its a jungle out there!] The testing was by far the most competent and thorough. No one else did a proper simulation of a noisy cross-talking environment. I had a real choice of hearing aids in my price-range and was impressed with the care that the selected one was fitted, programmed and explained.
Paul Grant
Paul Grant
00:28 25 Jul 18
If you are a self-funded retiree who has to fork out all the cost of your hearing aids (no government support) these people give excellent value at far less cost than one of those walk-in "Free hearing Test" places in most shopping strips. Good service and after-sales service. Recommended.
kaye chen
kaye chen
22:13 25 Sep 18
Very friendly and helpful.Always quick and easy to communicate with Christo and his teamFocus on customer requirementsAnswered all questions even the ones I wasn't sure to ask..lolKeeps me up to date with news and new technology Highly recommended ????
Russel Icely
Russel Icely
05:56 13 Oct 18
Cant rate these guys high enough. Not only great value when purchasing the hearing aids - they don't over sell and recommend what you need for your hearing loss, but also the after service is fantastic. I've had mine for nearly two years and cant fault the level of service that I have received.
Sam Torre
Sam Torre
23:18 23 Oct 18
Wonderful caring informative... Personal... More than I could have ever hoped for... Georgia is an amazing example of a caring human... Not to mention the best audiologist in Melbourne... Thanks Georgia you made me feel so normal and so comfortable in what was a foreign and new territory for me... So wonderful to be able to hear everything... Heartfelt thanks.... Oh not to mention the fantastic prices on all hearing aides... Value hearing beat all other competitors.... Thank you so blessed
Ma S
Ma S
12:05 21 Nov 18
Good service, good product and excellent value. I love my hearing aids.
Kaye and Lee Chenoweth
Kaye and Lee Chenoweth
05:09 28 Nov 18
Best service and price . Friendly patient and expert service
Martine Chadwick
Martine Chadwick
21:43 07 Feb 19
Amazing service. Recommend a mid range product instead of the higher end products that others have recommended. The hearing aid they recommended (Phonak Marvel M-50) is amazing and I have zero complaints. The price they charge and follow up service is very hard to compete with. Thanks to Georgia, Melbourne Audiologist, for all your help!!
Graeme Smith
Graeme Smith
00:33 21 Feb 19
Georgia was great. Very professional. Tests were good and product information thorough. Did not feel pressured to sign up and happy with my choice . Very good after sales service as well. Highly recommend. I had also seen three other providers before making this choice.
Ray Pereira
Ray Pereira
22:20 03 Mar 19
Fantastic customer service, very professional and will highly recommend value hearing. Very very happy and I felt very comfortable.
Nella Balakas
Nella Balakas
23:02 26 Mar 19
Georgia was terrific.The hearing test was excellant with an extra test with background voices and noises. She was extremely professional and made choices of hearing aids easy. In fact my amazing Phonak hearing aids were $7000 less than another hearing group.I have used my hearing aids all day every since I received them.Totally changed my hearing ability and environment. I can sincerely express my appreciation for their services, help and professionalism. David
David Silcock
David Silcock
08:36 03 Jun 19
I took my Mum who is 86yrs for a hearing test knowing she was well overdue for a hearing aid. We had Georgia look after us and she could not have been any kinder, patient, accomodating, she went above & beyond. We have been absolutely delighted with Value Hearing and would recommend them to everyone & anyone
Angie URSIC
Angie URSIC
10:21 22 Jun 19
Great customer service , Georgia was amazing , very well versed , explained in detail , what I will need , hope that the hearing aid works as well as Georgia is running the clinic
Ludwig Zehetner
Ludwig Zehetner
20:03 24 Jul 19
As a physiotherapist I have professional standards that I expect/hope other colleagues measure up to. Mr. Lawson was very professional, thorough and informative. The whole experience was great and enriching exactly what I was hoping. I would certainly advise my friends and family to see Mr. Lawson if/when they have problems with hearing/hearing aids.
Sahar Beheiry
Sahar Beheiry
11:23 07 Sep 19
Lawson was very thorough. He talked me through the whole process as we went. He explained the results to me so I could understand what they meant. He showed me videos to illustrate how the hearing process works. At the end I was very clear on what took place, and what the results of the test showed. Most importantly, he didn't try to sell me hearing aids that I don't need. I would have absolutely no hesitation in recommending Value Hearing to family and friends, knowing that they would get a fair and honest assessment, without pressure to buy hearing aids they don't need.
Geoff Hovenden
Geoff Hovenden
06:13 07 Sep 19

Staff Members

Lawson Peters

Melbourne / Audiologist

Lawson started his career as an audiologist in Singapore and Changi General Hospital, where he completed his supervised Certificate of Clinical Practice…

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