Professional Interests: Technology, New Hearing Aids, Complex Adult Hearing Rehabilitation
Qualifications: Bachelor of Science (Audiology), University of Birmingham
Registrations: Audiology Australia
Specialities: Advanced Hearing Aid Technology, Assisting Working Professionals with Complex Hearing Loss
Hobbies: Antiques, Yoga, Hiking, Reading, Travel
Emma Russell joined Value Hearing in 2019. She has a Bachelor of Science (Audiology), University of Birmingham. Emma heads our brand new Bondi Junction clinic and also works at our Parramatta clinic.
She brings extensive clinical experience from both the UK and Australia. And, prior to joining Value Hearing, Emma visited many audiology clinics around Australia as a representative of major hearing aid brand, Phonak.
Why did you become an audiologist?
I enjoy working with people so I looked for a specialty that gave me a great deal of patient contact time.
What’s been the most memorable reaction from a client you’ve helped?
I saw a lady who had severe hearing loss who had mixed conductive hearing loss. She attended the clinic with her daughter and her young great grand-daughter. When I fitted her with the aids, it was a like a switch had been flicked. The client could hear her daughter and great grand-daughter clearly for the first time in such a long time and she burst into tears. Her daughter and great grand-daughter burst into tears. My practice manager burst into tears – and I was trying to hold back the tears too. I learned that after the appointment they went home to have cake to celebrate.