I’ve been ‘elsewhere’ and in brief, I don’t like: seem mostly the blind trying to influence others.
However, I gave a reasonable rating for service at Value Hearing’s Brisbane office because of :
1. The statement that Value Hearing was willing to suggest a wide range of brands, and recommend the most appropriate for my hearing-loss situation, if hearing aids were an appropriate choice.
2. Anna-Marie’s professionalism. She took care to analyse my auditory situation in several ways, listened carefully to my beliefs and queries about my hearing, answered my queries carefully and in terms I understood, gave sound reasons why hearing aids were appropriate, and why she was recommending one brand of product over another, and made sure I was familiar with hearing aids and how to operate the new ones.
Keith Chandler – Brisbane