Back in 2012 I purchased my first set of Phonak hearing aids after realising that a lot the conversation with my clients were being missed, the pair I purchased did not seem to make much difference and after going back a few times to have them re setup they did not improve maybe the company never had the latest software and equipment.
In April this year I lost one of the aids and now being on a pension I could not afford to pay the price to buy new ones I was lucky to be able to buy a pair from a client of Value Hearing who had just upgraded this is where my life has changed.
I was given the name of Sue at Varsity Lakes office where they were purchased, my first contact with Sue was very professional as well very efficient with in a couple of hours I had the cost to have a hearing test and have the aids set up.
As I live in Brisbane a appointment was made for me in their Brisbane office that is where I had the pleasure of meeting Georgia where she did the test and setup the aids.
Since having the new aids my life has changed thanks Sue and Georgia both are a credit to Value Hearing I have no hesitation in recommending their company.
I also would like to thank their client who sold me the aids and put me in touch with this great company.